REASSURANCE. CONNECTION. A NEXT STEP.
Unexpected situations can feel easier to navigate when you know how to reach support. 24-hour emergency assistance is an on-call service for health or personal emergencies at home that do not involve injury or immediate danger.
Depending on the person’s assessed needs and support plan, help may include counseling, problem solving, or a timely response. Contact Alliance to discuss whether this service fits your situation and ask about current availability.
UNDERSTANDING THE SERVICE
01
On-call counseling can help a person talk through an unexpected concern at home.
02
Problem-solving support can help identify a practical next step in line with the person’s plan.
03
The agreed response reflects individual needs and may be provided remotely, rather than in person.
24-hour emergency assistance does not replace emergency medical services. The contact and referral links on this page are for service inquiries.
START WITH A CONVERSATION
You can contact us for yourself, a loved one, or someone you support. Tell us what is happening at home, what support is already in place, and what you would like to understand.
Your case manager or care coordinator can help review eligibility, service authorization, and how this support would fit alongside other services.
Your main concerns at home.
The support you currently receive.
Your case manager’s contact details, if you have one.
Questions about availability or starting services.
STEP 01
Explain your routines and the situations where additional support may be helpful.
STEP 02
Discuss service fit, availability, and any assessment or authorization requirements.
STEP 03
Clarify how to contact support, what response to expect, and who is involved.
LET’S EXPLORE YOUR OPTIONS
Ask Alliance about 24-hour emergency assistance, current availability, and how to begin a referral.
Service information: Minnesota DHS ↗
SERVICE ENQUIRIES
612-702-0924
Monday–Thursday
9:00 AM – 4:00 PM
7101 York Ave South, Suite 359
Edina, MN 55435
